Sales Operations Analyst - Government & National Accounts

DALLAS, TX
Full Time
Sales
Experienced

Sales Operations Analyst - Government & National Accounts

Hi-Line,Inc. I  Dallas, TX (On-Site) I Full-Time I  $55,000-$70,000/year
Hi-Line, Inc. is hiring a Sales Operations Analyst ($SSK-$70K, Dallas, on-site) to support our government contracts and national accounts programs. Advanced Excel required; direct exposure to GSA and cooperative contracting from day one.
 

Join a Growing Team That Supports National Partnerships

Hi-Line, Inc. is not a typical industrial distributor. For over 65 years, we have operated a fleet of fully stocked mobile store vans that bring industrial maintenance, repair, and operations (MRO) products directly to our customers' doors. Our Territory Managers don't just deliver products; they walk the floor, manage on-site inventory bins, and keep production lines running with same-day, hands-on service that catalog and e-commerce distributors can't match. It's vendor-managed inventory the way it should work: personal, local, and immediate - backed by a national footprint.

Our Government & National Accounts department is the fastest-growing part of that story. We manage national commercial partnerships and government contract vehicles (GSA, OMNIA Partners, TXMAS, BuyBoard, and more) and support more than 100 Territory Managers across the country on government and national account opportunities. We're seeking a highly organized, analytical Sales Operations Analyst to help us scale it.
Reporting directly to the Director of National Accounts, you'll work hands-on with our government and national account customers - helping them get onboarded smoothly, keeping their contract pricing accurate, resolving issues before they become problems, and making sure every location they operate gets the same reliable Hi-Line experience. You'll be a familiar name and voice to the procurement teams, facility managers, and purchasing contacts who count on us every day.

If you enjoy analysis, project coordination, contract administration, and supporting high-impact business initiatives, we'd love to hear from you.
 

What You'll Do

Customer & Sales Support
  • Conduct follow-up calls with prospects and national accounts.
  • Participate in sales calls and in-person sales meetings alongside the Director of National Accounts and Territory Managers.
  • Schedule and coordinate national account meetings, including logistics and materials.
  • Monitor procurement portals and bid platforms and flag relevant opportunities.
  • Support the onboarding of new national account customers.
 
  • Assist with product sourcing requests for national account programs.
  • Travel to customer sites, national account meetings, and industry events (approximately10-25%, including some overnight travel).
 
Contract Administration & Compliance
  • Maintain and organize government and cooperative contract documentation, renewals, and modifications.
  • Compile and submit monthly, quarterly, and annual contract reports; track administrative fees and rebate programs.
  • Audit orders for contract pricing and eligibility, and resolve discrepancies with accounting.
 
Sales Enablement & Operations
  • Maintain contract libraries, selling tools, pricing guides, and tracking systems for 100+
Territory Managers nationwide.
  • Communicate contract updates and program changes to the sales teams.
  • Assist with training for new sales team members.
  • Coordinate travel and meeting logistics and prepare materials for customer visits and events.
 

What We're Looking For

  • High school diploma required; Bachelor's degree preferred.
  • 3-5 years of experience in contract administration, sales operations, business analysis, or project coordination.
  • Advanced Excel required - pivot tables and complex formulas including VLOOKUP and INDEX/MATCH; VEA/macro experience strongly preferred.
  • Working knowledge of AI tools (ChatGPT, Claude, Copilot, etc.) and experience using them to streamline reporting, documentation, and analysis is preferred.
  • Comfortable on the phone and in front of customers, with excellent written and verbal communication -this role includes live sales calls and in-person customer meetings, not just back-office work.
  • Willingness to travel domestically (approximately10-25%); valid driver's license required.
  • Experience with an ERP system and CRM/workflow tools (e.g., ClickUp); proficiency in Microsoft Office and Google Workspace.
  • Exceptional organization, accuracy, and the ability to independently manage multiple priorities.
 
  • Experience with government contracts, cooperative purchasing, bids, or national accounts is a plus.
 

Compensation & Benefits

  • $55,000-$70,000 annual salary, based on experience and qualifications
  • 401(k) with company match
  • Comprehensive medical benefits package
  • Paid vacation, sick time, and holidays
  • Direct mentorship from department leadership with real ownership from day one
  • Professional growth and advancement opportunities in a department we're actively building
  • Stable, growing company with over 65 years of success
  • Collaborative and team-oriented culture
 

About Hi-Line, Inc.

Hi-Line, Inc. is a Dallas-based, family-owned distributor of industrial MRO products serving businesses across North America since 1959. Through our unique mobile-store model, our Territory Managers deliver products, manage customer inventory on-site, and provide the kind of consultative, face-to-face service that has made us a trusted partner to manufacturers, fleets, municipalities, and government agencies for more than six decades. We are committed to exceptional customer service, innovative solutions, and creating opportunities for our employees to grow and succeed.

To apply, submit your resume through this posting. Qualified candidates will be contacted for an initial phone screen.

Equal Opportunity Statement: At Hi-Line, Inc., we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression, or any category protected by applicable law.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*